Description : Client Engagement Expert. Company : Chanel. Location : New South Wales

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. Chanel currently have an opportunity to join the elite Chanel Events and Client Engagement Team in New South Wales. Your primary responsibilities will include,

• Working closely with Client Experience & Events Executive, National Events Manager and other stakeholders to execute the annual events calendar, taking into consideration launch plans and marketing campaigns and CRM targets.
• Focus on client recruitment, driving Brand loyalty and retention – ensure CRM KPIs are met for each event / client activity including (but not limited to) makeup and skincare events
• Performing makeovers, completing makeups, skincare consultations and facials for both existing and new customers utilising your excellent product knowledge.
• Taking ownership of in store events, driving strong sales and business results in each location.
• Upholding the exceptional in-store experience and store presentation that Chanel is regarded for world wide.

In order to be successful we require candidates to possess the following skills and attributes;

• Superior makeup artistry and / or skincare therapy certification and experience.
• Demonstrated capability in leading and supporting small, medium and large scale events and multiple locations. This includes related experience in hosting events.
• Proven retail sales track record with a solid ability to recruit clients and drive brand loyalty.
• Solid understanding of client journey experience and key client segments, profiles, characteristics and behaviors with a proven ability to facilitate effective outcomes for the business.
• Passion for helping others to grow, share knowledge and expertise and be a positive influencer within the organization.

This role will offer 30 hours each week. Excellent training and development will be provided to you when you join Chanel, allowing you the opportunity to develop your skills and expertise, to be the very best in the industry. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward. #LI-DNI